Last updated: 03.09.2025
Noble Guide (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our mobile application and website for booking legal services in Malaysia.
1. Information We Collect
When you use our app or website, we may collect the following types of information:
Personal Information: Your name, phone number, email address, and other details you provide when booking a lawyer.
Legal Service Details: Information related to your legal service request (e.g., type of case, appointment date, documents uploaded).
Device Information: IP address, device type, operating system, and app usage statistics.
Camera/Media Access (if applicable): Our app may request access to your camera or gallery to allow you to upload documents or identification. We do not store photos or videos without your consent.
2. How We Use Your Information
We use the information we collect to:
Provide and manage lawyer booking services.
Communicate with you regarding your appointments, updates, or legal service requests.
Improve our services and user experience.
Comply with legal and regulatory requirements in Malaysia.
3. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share your data only in the following cases:
With registered lawyers, to facilitate your booking request.
With service providers who assist us in operating our app and website.
When required by Malaysian law, regulation, or legal process.
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. While we take all reasonable precautions, please note that no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your personal data only as long as necessary to provide services or comply with Malaysian legal obligations. You may request deletion of your data by contacting us.
6. Your Rights
As a user in Malaysia, you have the right to:
Access the personal data we hold about you.
Request corrections to your personal information.
Request deletion of your personal data, subject to legal obligations.
Withdraw consent for certain types of data processing.
To exercise these rights, please contact us at support@nobleguide.my.
7. Children’s Privacy
Our app and services are not directed to individuals under the age of 18. We do not knowingly collect data from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
